Frequent Issues when installing Autodesk Products. Installing a software seems easy these days. Just by clicking next on installation wizard apparently will get the job done. But its not always like that. Many times the installation failed. We need to know what is the problem and what is the workaround. If you dont know whats the problem, you may not be able to install it even you have tried several times. Dont smash your computer yet, Lets try to fix it. I try to compile 8 most frequent issues in Autodesk product installation, frequently asked in Autodesk forum. Hopefully, this list will help you to fix your installation issue. Download Issue. If you dont receive the physical media then you need to download it. I believe students license and Desktop Subscription dont come with installation media. You might find problems as follows 1. Installation Freeze. If you use Install Now option, you might think the installation freeze. Install Now will download required files for installation and install the product on your computer. Downloads. Get service packs, hotfixes, and updates. Download software, free trials, free software for students and educators, and viewers for AutoCAD files. FB62F2564F103150?v=1.0' alt='Complete Uninstall Of Autocad Mep 2012' title='Complete Uninstall Of Autocad Mep 2012' />Depends on your internet connection speed, it may take a very long time. Sometimes people think it freeze and cancel the installation or kill the task. This can lead to another issue. Just let the installation run, even it might take overnight. Advertisement this article continues below. I always recommend using Browser Download option. Its like the old days, download the whole media and then run the installation from local disk. Complete Uninstall Of Autocad Mep 2012 Torrent' title='Complete Uninstall Of Autocad Mep 2012 Torrent' />SecurityStudy. We can easily see if the download is running and know when its completed. Autodesk claims that Install Now is faster because it only download required files. However, you cant use the media to install on other computers. I feel installing from local disk is more comfortable because its easy to tell if the installation is actually running or it freeze. Download File is Missing. You see this following message Product download consists of multiple files. At least one file is missing or has not been downloaded yet. Some products especially suites consist of multiple files. I believe Autodesk separate the media into files so they can fit in multiple DVDs. It allows you to distribute the media without using an external drive. If you see the message, it means you havent downloaded all required files. Or they are not in the same folder. You can read more about downloading installer with multiple files in Autodesk Knowledge here. Installation Failed to Complete. You tried to install the product, but its not successful. You see the installation finished but see the red cross next to some products name. Or you cant select the product to install because Windows think its already installed. Before we continue, you need to know the exact problem. You can find detailed error in installation log. If you are not familiar with installation log, this documentation shows how to see the log. You can open the log file using Windows Notepad. Application is already Installed. You tried to install your software, but the installer says its already installed. This happens because the previous installation was not successful, or uninstalling the product was failed. For example, you terminate the installation. You can use Microsoft Fix. It to remove the installation data from the registry. Autodesk has documentation how to use Fix. It here. Unfortunately, Fix. It is not available for Windows 1. If you use Windows 1. Windows Registry. Warning Make sure you make registry backup before you manually delete a registry key. Read this documentation how to backup and restore your registry https support. The installation registry is saved here HKEYLOCALMACHINESOFTWAREMicrosoftWindowsCurrent. VersionUninstall or HKEYLOCALMACHINESOFTWAREWow. NodeMicrosoftWindowsCurrent. VersionUninst all. Microsoft CYour software depends on many Windows prerequisite. When the prerequisite installation failed, the installation will not continue. The most frequent prerequisite that failed is Microsoft Visual C. Try to check the installation log file if you can find line similar like this Rollback Microsoft Visual C 2. Redistributable x. Failed Failure is ignored, Result1. If you see it, you need to uninstall all Microsoft Visual C in your computer. You may see different versions of Microsoft Visual C, uninstall them all. After you complete, try to install the product again. This is Autodesk documentation about uninstalling Microsoft Visual C. Activation Issue. You have completed the installation, but you cant activate your product. These are the most frequent reason why the activation was failed. Serial number is not valid. Dont panic if it says your serial number is not valid. If you purchased a perpetual license, it doesnt mean you cant use your product anymore. There are several reasons why the serial number is no longer valid. Your serial number is probably has been upgraded to newer version. Or you may use a wrong product key. Check this documentation to see what might be the problem. Activation Limit Reached. You can activate your license as many as the seats you have. If you have 1 license you can activate it on 1 computer. If you are on subscription, you can activate it one more time on your home computer. Remember to read the license agreement both computers must be used by the same person and cant be used at the same time. What if your computer die and you want to activate it on another computer You still can activate it. Try this method to activate your license. Operating system Support. You cant install your software on any operating system. You need to check if your operating system is supported for your product before you start installing your software. System Requirement. Recent versions of Autodesk software dont support Windows XP and Vista anymore. Some products wont run on a 3. Bit operating system. For example Revit and 3ds Max. Check the system requirements if your operating system is supported. Remember that Windows 7 and Windows 7. If the requirements say Windows 7. Windows 7. You need to upgrade it to Windows 7. You can check the system requirements here. Installing on Windows 1. Windows 1. 0 is not officially supported yet. At least at the day this article is published. But many has already upgraded their operating system to Windows 1. There might be some workaround to install Autodesk products on Windows 1. Like this one on Up and Ready. Try to check which products that can run on Windows 1. Autodesk here. It would be wise to wait until the official announcement by Autodesk. Advantages And Disadvantages Of General Purpose Software. They might release a hotfix or a service pack. But I believe 2. 01. Windows 1. 0. To sum up. There are many things that can make installation fail. Autodesk products rely heavily on the operating system and their prerequisites. The problems listed here are just the problems I find on a regular basis on Autodesk forum. To avoid problems during installation, I strongly suggest you read this Autodesk knowledge base Preparing your system for installation. If you see other installation problems that you often see, feel free to share it in the comment section here. You might also interested in. About Edwin Prakoso. I work as an Application Engineer in Jakarta, Indonesia. Ive been using Auto. CAD since R1. 4 and Revit since Revit Building 9. I occasionally write for AUGIWorld magazine and also active in Autodesk discussion forum. Im certified as Revit Architecture 2. Auto. CAD 2. 01. 4 certified professional. Im also a member of Autodesk Expert Elite, appreciation for individuals who give contribution to Autodesk community.